57985

Casino Host

303 Casino Host Casino Host jobs available on Indeed.com. Apply to Host/Hostess and more! At Hollywood CasIno Toledo, we thInk you'll enjoy an excItIng Industry, fast paced days and nIghts, dIverse, enthusIastIc co-workers, unlImIted growth and support from one of the leaders In the. Front Desk Supervisor jobs Under the direction of Player Development Management, the Executive Host will represent the casino through public relations and marketing efforts to acquire and retain. The job of an executive casino host is to supervise and coordinate the service workers in the casino gaming area. This includes servers, bartenders, and other gaming professionals. Your duties and responsibilities in this career are to greet guests who are looking to gamble and provide superior customer service. Casino Careers is a free resource to candidates interested in finding employment in casino hotel resorts, riverboats, cruise lines, racetracks, gaming technology, manufacturing, and pari-mutuel companies. Candidates post a free resume in a secure database and apply to Employers through posted jobs.

Valley Forge Casino Resort

King of Prussia, Pennsylvania 19406
United States

Jan 25, 2021

Casino Host Jobs Indeed Hiring

Feb 06, 2021

Full Time

Marketing

The VIP Casino Host is responsible for identifying, developing, and retaining slot and table players through personal interactions and telemarketing with a strong emphasis on customer development and growth of existing business.

Job Duties

• Discretionary ability to extend complimentary services in accordance with specific casino guidelines for levels of play.
• Resolve miscellaneous customer complaints, referring to the appropriate supervisor when necessary.
• Act as a resource to customers, by maintaining a working knowledge of the company’s facilities and initiatives and advising customers.
• Establish personal relationships with players providing assistance as required. Actively telemarkets to players to maximize their gaming potential.
• Responsible for creating incremental trips and increased gaming revenue in coded patrons.
• Assists with making arrangements for club members in regard to reservations for dinner, hotel accommodations, etc.
• Promotes the success of the player club and marketing programs by explaining and advocating to customers.
• Records information on customers and updates computer files as needed.
• Assist the slot and table games department with identifying new players and building and maintaining relationships with existing customers. Promote positive customer relations.
• Compiles customer feedback and informs management of findings on a regular basis.
• Handles difficult guests and situations in a calm, timely and professional manner.
• Maintain the highest level of confidentiality. Has discretionary authority to extend complimentary slot play or match play.
• Responsible for maintaining a consistent attendance record.
• Assist in other duties and project as assigned.
• Complies with all casino rules and regulations.

Casino Host Jobs Indeed Work From Home

Reports To

VIP Host Manager

Casino Jobs In

GAMING INDUSTRY EXPERIENCE IS PREFERRED

Qualifications

• High school diploma or general education degree (GED).
• Two years of customer service.
• Knowledge of database and player rating software required.
• Excellent communication skills, both written and oral.
• Friendly, outgoing personality required. Available to work flexible shifts, weekends and holidays.
• Ability to work in a noisy and smoky environment.
• Ability to obtain and maintain all necessary licensing.

Competitive Pay & Quarterly Bonuses

Comprehensive Benefits Package

All applicants must be able to demonstrate their US work authorization during the employment verification process.

Casino Careers Jobs