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130 Casino Director Surveillance jobs available on Indeed.com. Apply to Supervisor, Surveillance Operator, Director and more! Posted 3 days ago. OverviewFunction (Scope and Main Purpose of Job)The Director of Security is responsible andSee this and similar jobs on LinkedIn.

Director of Security - Philadelphia

Live! Casino & Hotel Philadelphia

Philadelphia, Pennsylvania 19148
United States

Dec 24, 2020

Mar 03, 2021

Full Time

Security

Function (Scope and Main Purpose of Job)

The Director of Security is responsible and accountable for the overall operation of the Security department. Ensures the physical security and safety aspects of the complex. Implements programs to safeguard the welfare and assets of all guests and team members. Ensures the guest experience at Maryland Live is a positive, and safe one in all areas inclusive of parking, restaurants and gaming. Directs, trains and ensures all members of the security department team are friendly, professional and engaging.

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PENDING PGCB APPROVAL

Core Service Standards

CLEAN: Must make the property shine and look impeccable while maintaining a neat CLEAN and crisp personal appearance.

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SAFE: Must make guests feel SAFE and comfortable through creating a worry free, carefree experience.

FAST: Provide FAST and efficient service with accuracy. Meet service time requirements and anticipate guest needs.

FRIENDLY: Greet each guest with FRIENDLY welcomes, making eye contact and smiling. Use H.E.A.R.T. steps to ease guest concerns. Say thank you to departing guests.

FUN: Work passionately as a team to create a FUN experience both for everyone who works and plays here.

Specific Responsibilities and Duties

• Develops and manages the budget for the security department.
• Manages the overall performance of the Security department. Provide protection and safety to guests and team members.
• Reviews staffing levels to maintain budgeted levels of employment. Dlegate authority and assign responsibilities.
• Training and development of staff.
• Manages programs and processes to reduce and control loss time injuries.
• Review security activities with President and other members of the management team as designated. Is proactive by nature and demonstrates with programs, processes and procedures
• Establishing and maintaining working relationships with local, state, and federal law enforcement agencies to include community involvement.
• Meet with departmental directors and managers as necessary.
• Manages property emergency and disaster plan.
• Manages program to deny under age people access to gaming areas.
• Other duties as assigned.

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GAMING INDUSTRY EXPERIENCE IS PREFERRED

Job Requirements (skills, knowledge, and abilities)

• Ability to analyze and interpret departmental needs and results.
• Ability to solve complex problems
• Ability to perform assigned duties under frequent time pressures.
• Broad variety of task and deadlines requires and irregular work schedule.
• Ability to work in an office environment.
• Ability to work in a high energy casino environment exposed to bright lights and noise.
• Ability to work in a smoking environment.

Educational Requirements

• Seven (7) to ten (10) years’ experience in security in investigations, surveillance, and management of processes and security procedures in high volume business or industry. Minimum of three (3) years in management of staff.
• A four (4) - year degree in a related field or equivalent work experience.
• Must be able to comply with all state gaming regulations, which may include obtaining a license.

Physical Requirements

• Casino is over 300,000 square feet and requires ability and energy to move about it with a true sense of urgency.
• Use of going up and down 31 stairs multiple times per day and elevators

Working Conditions

• 24/7 high energy casino with over 300,000 sq. ft of gaming and entertainment space and approximately 3000 employees
• Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
• You will work in an environment where smoking is allowed.

All applicants must be able to demonstrate their US work authorization during the employment verification process.

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